Resume

Experience

Feb 2021 - Oct 2022

PRODUCT OPERATIONS MANAGER

Primer.ai

San Francisco // Remote

  • Build business intelligence dashboards to understand product usage data with mySQL, Excel, Mixpanel and FullStory, leading to improvement of customer retention by 30%

  • Continuously updated and refined dashboards to ensure peak performance for team of 20+ stakeholders to drive actionable insights using data 

  • Investigated and suggested data pipeline optimizations, resulting in cost savings of upwards of $10,000

  • Managed the Jira and Confluence for the product organization to effectively track and complete ad hoc client requests, averaging 20 fulfilled requests a month

2019-2021

PRODUCT ANALYST

Blume Global

Pleasanton, California

  • Derived analytical insights from SQL and Excel to understand and solve pain points of high frequency users, improving user engagement by 12% 

  • Collaborated cross-functionally across design, engineering, marketing, and sales to identify new requirements for analytical dashboards, promoting a data-driven culture across the organization

  • Analyzed data setup issues to facilitate new feature demonstrations for customers and prospects, boosting customer satisfaction and increasing revenue by ~$1M.

2019-2021

SUPPLY CHAIN ANALYST

Marvell Semiconductor

  • Regained 55M+ in revenue by recommending products to be terminated using analysis from Excel and SQL 

  • Attained company goal of 95% on time delivery by creating and managing Tableau dashboards of supply chain KPIs including supply plan quality and shipment performance

San Francisco, California

Education

2022-2023

GEORGETOWN UNIVERSITY

Masters in Business Analytics

Washington D.C.

Relevant Coursework: Statistics for Analytics, Programming with R, Python, Machine Learning

2014-2018

UNIVERSITY OF SOUTHERN CALIFORNIA

Bachelors in Industrial Systems Engineering

Relevant CourseworkEngineering Statistics, Database Design, Enterprise Information Systems

President of Women in Computing, Captain of USC Drishti

Los Angeles

Professional skillset

FullStory, Tableau, MixPanel

Adobe Creative Cloud

JIRA

Google Analytics

Languages

Python

R

SQL

Data Warehousing, ETL