Resume

Experience

PRODUCT OPERATIONS MANAGER

Primer.ai

San Francisco // Remote

Build business intelligence dashboards to understand product usage data with mySQL, Excel, Mixpanel and FullStory, leading to improvement of customer retention by 30%
Continuously updated and refined dashboards to ensure peak performance for team of 20+ stakeholders to drive actionable insights using data
Investigated and suggested data pipeline optimizations, resulting in cost savings of upwards of $10,000
Managed the Jira and Confluence for the product organization to effectively track and complete ad hoc client requests, averaging 20 fulfilled requests a month

PRODUCT ANALYST

Blume Global

Pleasanton, California

Derived analytical insights from SQL and Excel to understand and solve pain points of high frequency users, improving user engagement by 12%
Collaborated cross-functionally across design, engineering, marketing, and sales to identify new requirements for analytical dashboards, promoting a data-driven culture across the organization
Analyzed data setup issues to facilitate new feature demonstrations for customers and prospects, boosting customer satisfaction and increasing revenue by ~$1M.

SUPPLY CHAIN ANALYST

Marvell Semiconductor

Regained 55M+ in revenue by recommending products to be terminated using analysis from Excel and SQL
Attained company goal of 95% on time delivery by creating and managing Tableau dashboards of supply chain KPIs including supply plan quality and shipment performance

San Francisco, California

GEORGETOWN UNIVERSITY

Masters in Business Analytics

Washington D.C.

Relevant Coursework: Statistics for Analytics, Programming with R, Python, Machine Learning

UNIVERSITY OF SOUTHERN CALIFORNIA

Bachelors in Industrial Systems Engineering

Relevant Coursework: Engineering Statistics, Database Design, Enterprise Information Systems

President of Women in Computing, Captain of USC Drishti

Los Angeles

FullStory, Tableau, MixPanel

Adobe Creative Cloud

JIRA

Google Analytics

Python

SQL

Data Warehousing, ETL